Research & Design Process

We take the user journey seriously

It all begins with a question; Who is using your product? We bridge the gap between user goals, and business objectives through thoughtful research & design.

close up illustraion of hands usings an app on a phone

Making a
Connection

We interview stakeholders and observe how customers use your product.

  • Questionnaires reveal trends.
  • One-on-one interviews reveal insights.
  • Heat-maps reveal tendencies.
  • Usability tests uncover pain-points.
chatting with the user

Crafting User-Centric Structures

Information architecture is the cornerstone of a user-friendly and intuitive digital experience. Our team includes end-users in card sorting activities where they reveal their mental-models by interacting with your data.

With this new knowledge we design navigation pathways that make content easy to find and easy to remember.

Illuminating User Pathways

Flow diagrams shed light navigation requirements. We conduct in-depth analyses to visualize user journeys, enabling us to increase goal completion and conversion rates by eliminating redundant or underutilized elements.

We explore how individuals engage with your product, identifying pain points, bottlenecks, and opportunities for improvement. By understanding the user's digital journey, we gain valuable insights to inform our optimization efforts.

Prototyping & Testing

We believe in the power of rapid prototyping and real-time testing to reveal how each design aligns with users' expectations. Our focus is on usability and human interaction. Dlightning is committed to raising the experience standard, while optimizing technology for engagement, safety, and productivity.

Scaleable Brand Style

Visual design and aesthetics leave a lasting impression with your customers. At Dlightning, we understand the importance of creating a cohesive and compelling visual identity. Our unique approach ensures that your brand not only looks good, but also resonates with your audience.

D⚡ powers us to delve into the psychology of design, ensuring that every design element aligns with your brand's values and messaging. We believe that beauty is not just skin deep; it's a reflection of your brand's intention.

designer doing affinity diagrams
woman at laptop coding

Design For Success


01

Wireframes and Paper

Starting in lo-fidlity lets us test and fail quickly to reach the best solutions.

02

Mid-fi Designs

We ensure that the colors and styles are waypoints not stumbling blocks.

03

Clickable Prototype

High fidelity designs allow us to seamlessly transition to engineering.

Not quite ready to strike?

Strike now and
increase engagement