Privacy is our policy

Effective Date: 6/24/2024  |  Last Updated: 4/2/2025
Welcome to Dlightning.org, Dlightning.io, and the Dlightning Experience Builder (the "Site"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website/digital properties, use our services, or interact with us in any other way. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card numbers, billing information, and transaction history.
  • Identifiers: IP address, browser type, operating system, and device information.
  • User Content: Comments, feedback, and other content you post on our Site.
1.2 Non-Personal Information

We may collect non-personal information, which does not identify you as an individual, such as:

  • Usage Data: Pages you visit, time spent on each page, and navigation patterns.
  • Aggregated Data: Statistical or demographic data for analysis.

2. How We Use Your Information

2.1 To Provide and Improve Services

We use your information to:

  • Provide, operate, and maintain our Site and services.
  • Process your transactions and manage your orders.
  • Personalize your experience and improve our services.
2.2 Communication

We may use your contact information to:

  • Send you administrative updates, newsletters, and promotional materials.
  • Respond to your inquiries, comments, and feedback.
2.3 Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

2.4 Google User Data

In accordance with the Google API Service: User Data Policy, we specifically describe how we access, use, store, or share Google user data:

  • Access: Our application accesses Google user data such as email addresses, profile information, and other relevant data necessary for providing our services.
  • Use: We use Google user data to authenticate users, provide personalized content, and improve user experience within the application.
  • Storage: Google user data is stored securely on our servers with appropriate encryption and access controls.
  • Sharing: We do not share Google user data with third parties except as required by law or with your explicit consent.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a subpoena or court order.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Your Choices and Rights

4.1 Access and Update Information

You may access, update, or delete your personal information by contacting us at dlightningexperience@gmail.com.

4.2 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email.

4.3 Do Not Track Signals

We do not respond to Do Not Track (DNT) signals.

5. Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

6. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date. You are encouraged to review this policy periodically to stay informed about our practices.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: dlightningexperience@gmail.com

10. Data Retention

We retain your personal information for as long as you maintain an active account with us. This allows us to provide you with continuous service and access to your data across our platforms.

10.1 Account Deletion

If you wish to delete your account and associated personal information, you may do so by visiting https://dlightning.org/delete-account.html. Please note that:

  • Account deletion will remove your profile and personal information from both the Experience Builder and Screen Builder platforms.
  • Some information may be retained in our backup systems for a limited period.
  • We may retain certain information if necessary for legitimate business purposes or as required by law.
  • Content you have shared publicly may remain visible even after your account is deleted.
10.2 Inactive Accounts

We may flag accounts that have been inactive for an extended period. We will notify you before taking any action on long-term inactive accounts.

11. Cookies and Similar Technologies

Our Site uses cookies solely for essential site functionality. We do not use tracking or advertising cookies.

11.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit our Site. They help the Site remember your preferences and enable certain features to work properly.

11.2 How We Use Cookies

We only use functional cookies that are necessary for the Site to work properly. These cookies enable basic functions like page navigation, secure areas of the website, and remembering your login session. The Site cannot function properly without these cookies.

11.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete or reject cookies via your browser settings. Please note that removing or blocking cookies may impact your user experience and some features of our Site may not function as intended.

12. Cross-Platform Integration

Dlightning offers multiple integrated platforms including the Experience Builder and Screen Builder. Please be aware of the following regarding cross-platform usage:

  • When you create an account with Dlightning, a single user profile is established that works across our platforms (Experience Builder and Screen Builder).
  • User profile information, including contact details, preferences, and account settings, is shared between these platforms.
  • Projects created in one platform may be accessible from the other platform.
  • Actions taken on one platform (such as changing account information) may affect your experience on all Dlightning platforms.
  • Account deletion will remove your data from all connected Dlightning platforms.

This integration allows for a seamless user experience across our ecosystem of tools, but it's important to understand that information provided in one context may be available in another context within Dlightning platforms.

13. Consent

By creating an account with Dlightning, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

13.1 How We Obtain Consent

We obtain your consent in the following ways:

  • When you create an account: By signing up for a Dlightning account, you explicitly consent to our Privacy Policy and Terms of Service.
  • When you provide personal information: By voluntarily providing personal information through our forms, you consent to our collection and use of that information.
  • When you use our services: Certain aspects of our service require data processing to function; your continued use constitutes consent for these essential operations.
13.2 Withdrawing Consent

You may withdraw your consent at any time by:

  • Updating your communication preferences in your account settings
  • Opting out of marketing communications via the unsubscribe link in our emails
  • Deleting your account at https://dlightning.org/delete-account.html
  • Contacting us directly at dlightningexperience@gmail.com with specific requests regarding your data

Please note that withdrawing consent may impact our ability to provide certain services to you.

14. Your Privacy Rights (GDPR and CCPA)

Depending on your location, you may have certain rights regarding your personal information under laws such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA).

14.1 Rights for EU Residents (GDPR)

If you are a resident of the European Union, you have the following rights:

  • Right to Access: You can request copies of your personal information.
  • Right to Rectification: You can request that we correct inaccurate information about you.
  • Right to Erasure: You can request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request that we transfer your data to another service.
  • Right to Object: You can object to our processing of your personal data in certain circumstances.
  • Rights Related to Automated Decision Making: You can request human intervention in automated decision processes.
14.2 Rights for California Residents (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You can request information about the personal information we have collected about you and how we've used and shared it.
  • Right to Delete: You can request that we delete the personal information we have collected from you.
  • Right to Opt-Out: You can request to opt out of the sale of your personal information (Note: Dlightning does not currently sell personal information).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
14.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at dlightningexperience@gmail.com. We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests).

We may need to verify your identity before fulfilling your request. We will only ask for information necessary to verify your identity to the degree of certainty required by law.